Masterclass Artificial intelligence

Sichere, Souveräne & KI-unterstütze Contact Center: Die Zukunft der Kundenkommunikation durch DT, Genesys & AWS

10.09.2025
14:30 - 15:15
Raum N | Level 2

Experience the perfect symbiosis of Genesys' AI-driven contact center solution, AWS European Sovereign Cloud as sovereign infrastructure and Deutsche Telekom as end-to-end implementation partner. This unique combination enables state-of-the-art customer communication with complete European data sovereignty. Learn how intelligent automation, predictive analytics and personalized customer interactions are enabled by the three partners.

Topics & Technologies
Cyber Security Connectivity & Network Cloud Computing Data Analysis & Big Data Automation

Your sources of inspiration

The minds that provide you with fresh ideas and new perspectives.

Powered by Partner

The innovators behind this session.

Amazon Web Services (AWS)
Amazon Web Services (AWS)
Genesys
Genesys