Masterclass
Artificial intelligence
Sichere, Souveräne & KI-unterstütze Contact Center: Die Zukunft der Kundenkommunikation durch DT, Genesys & AWS
10.09.2025
14:30 - 15:15
Raum N | Level 2
Experience the perfect symbiosis of Genesys' AI-driven contact center solution, AWS European Sovereign Cloud as sovereign infrastructure and Deutsche Telekom as end-to-end implementation partner. This unique combination enables state-of-the-art customer communication with complete European data sovereignty. Learn how intelligent automation, predictive analytics and personalized customer interactions are enabled by the three partners.
Topics & Technologies
Cyber Security
Connectivity & Network
Cloud Computing
Data Analysis & Big Data
Automation