Amazon Web Services (AWS)

Axel Clauberg

Director, Partner Solutions Architects, EMEA | Amazon Web Services (AWS)
Cyber Security
Sustainability
Collaboration & New Work
Internet of Things
Connectivity & Network
Cloud Computing
Enterprise Applications
Data Analysis & Big Data
Automation
Immersive Technology

Axel Clauberg is Director of the Partner Solutions Architects organization in EMEA for Amazon Web Services (AWS) where he leads a team of builders committed to developing and promoting cloud architectural best practices and helping educate millions of customers and partners on the latest cloud technologies and approaches. Axel joined AWS in January 2020, initially leading the Solutions Architect organization for DACH (Germany, Austria, Switzerland). Axel has more than 43 years of experience in the IT and Telecommunications industry and is known as an innovation leader in the Internet and Cloudification space. As a member of the Deutsche Telekom Group CTO team and as CTO for the Telecommunications Services part of T-Systems, Axel was driving innovation, simplification and cloudification in the telco industry from 2011 to 2019.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X Focus Edition AI – with a clear view of the opportunities and relevant challenges for companies: digital business and artificial intelligence. The speaker's focus is:

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Masterclass Artificial intelligence

Sichere, Souveräne & KI-unterstütze Contact Center: Die Zukunft der Kundenkommunikation durch DT, Genesys & AWS

14:30-15:15
Raum N | Level 2

Experience the perfect symbiosis of Genesys' AI-driven contact center solution, AWS European Sovereign Cloud as sovereign infrastructure and Deutsche Telekom as end-to-end implementation partner. This unique combination enables state-of-the-art customer communication with complete European data sovereignty. Learn how intelligent automation, predictive analytics and personalized customer interactions are enabled by the three partners.