About the Speaker
Marcel Kowalski is a ‘child of the statutory health insurance’ with a strong drive to optimize processes, explore the limits of digitalization and use it for the direct benefit of the customer. More than 10 years as a management consultant in the healthcare sector and many years as an IT manager in the statutory health insurance sector have sharpened his eye for the essential aspects of good and targeted services in the health insurance environment. Under Marcel's IT leadership, BERGISCHE KRANKENKASSE has developed into one of the most digital health insurance companies in Germany.