DE
EN

FAQ

Answers to your questions

DIGITAL X App

Is the DIGITAL X app freely accessible?

The DIGITAL X app is available to all DIGITAL X participants. Personalized access is granted via user name and password.

Where can I find the DIGITAL X app?

The DIGITAL X app can be found in the Apple Store and the Google Play Store. Please note: The DIGITAL X app is for DIGITAL X participants – personalized access is linked to your DIGITAL X ticket.

Guided Tours

How can I take part in a Guided Tour?

You can find an overview of the guided tours in the DIGITAL X app. Choose your preferred tour and go to the starting point in Mediapark or Rudolfplatz. It's best to add the selected tour to your personal calendar in the app in advance.

Where do the Guided Tours start?

The starting point of the Guided Tours is in the Mediapark and on Rudolfplatz and is well signposted on site. You can also use the map in the DIGITAL X app to find your way around. Each tour lasts approx. 75 minutes. Please arrive at the starting point 10 minutes before your tour and have your smartphone and headphones ready.

What do I need to take part in a Guided Tour?

You will need your smartphone and headset to take part in your selected tour.

Cooperation DMEXCO and DIGITAL X

How can I visit DMEXCO with my DIGITAL X ticket?

To gain access to DMEXCO 2024 on September 18 and 19 in the exhibition halls as a DIGITAL X ticket holder, you will need your DIGITAL X badge, which you can obtain at the associated DIGITAL X accreditation counters. By presenting this badge, you can register at the cash desks at the North and South entrances to the trade fair center and thus gain access to DMEXCO.

General information

When will DIGITAL X take place?

DIGITAL X 2024 will take place on September 18 and 19, 2024.

Where will DIGITAL X 2024 take place?

DIGITAL X takes place in the heart of Cologne – in the Mediapark with our main stage, the Impact Stage, as well as in the neighboring districts. Use the map in the DIGITAL X app to find your way around the event site. All DIGITAL X areas are clearly visible and signposted on site.

Is there a translation of the stage program at DIGITAL X 2024?

Yes, a translation (German - English; English – German) is available for the program items on all six main stages. You will need your smartphone as well as your headset to follow the translation.

Is it possible to participate virtually in DIGITAL X 2024?

Yes, virtual participation is possible – the stage program will be broadcast via livestream from all six main stages. You can find the livestream on the DIGITAL X website and in the DIGITAL X app.