Flexperto GmbH

Megatrends are thematic areas that present changes and currents within the industry and steer strong trends in different directions.

DIGITAL X offers 4 districts as venues for the presentations. The Stadtgarten, Friesenviertel, Mediapark and the Belgisches Viertel.

Founded in 2012, Flexperto is the cloud-based customer engagement software of choice for customer-centric companies.

With the Flexperto’s Communication Cloud, agents/advisers are enabled to engage with customers from scheduling an appointment, to collaborate via video-chat, to signing a contract via e-signature - without media interruption. Digital but personal. Thus, increasing customers satisfaction scores, conversion and engagement rates and overall agents/advisers productivity.

Flexperto began with serving industry leaders in the insurance, banking and financial services sectors and has now expended in automotive, retail, telecommunications & utilities : empowering over 100 enterprises in highly regulated industries to deliver their ideal customer experience, securely.