DE
EN
DIGITAL X PARTNER 2024
Back
C4B Com For Business AG

Our megatrends at DIGITAL X

Megatrends are thematic areas that present changes and currents within the industry and steer strong trends in different directions.

We address the following megatrends:

megatrend.name Connected Business
megatrend.name Future of Work
megatrend.name Sustainability

Our district

DIGITAL X offers 4 districts as venues for the presentations. The Stadtgarten, Friesenviertel, Mediapark and the Belgisches Viertel.

We can be found in the following district:

BELGISCHES VIERTEL

About the company

With more than a million installed licences, C4B is a market leader in CTI and Unified Communications software. C4B develops and markets communications solutions under the XPhone brand for companies of all sizes in all industries. With services such as softphone, CTI, web meeting, presence, screen sharing, mobile app and instant messaging, C4B software improves how businesses interact with customers over the long term while simultaneously streamlining in-house communications processes. Its solutions are distributed by an extensive network of qualified partners, including major vendors such as Deutsche Telekom and Swisscom.

What you can expect at DIGITAL X

Perfect for New Work Today, work is no longer tied to a specific location. Whether at home or in a vacation apartment, we ensure that employees communicate everywhere as efficiently and comfortable as in the office. Our communications solution XPhone Connect offers softphone, CTI and mobile app as well as an integrated hotline management. Intelligent presence management ensures that no call goes unanswered. Web-Meeting, chat, voicemail and fax as well as presence synchronization with Microsoft Teams keep all communication channels open. Privacy-compliant contact data integration XPhone allows you to connect numerous applications and databases so that you can access all contacts from Outlook, ERP, CRM and Co. in parallel – even from the home office or mobile via XPhone App. Your data is always secure on your own company server. But that is far from all. Come on by: We'll be happy to show you XPhone live!

What makes the product unique?

  • We are located near Munich and know the challenges of the local market because we are part of it ourselves. XPhone Connect is 100% made & supported in Germany.
  • As a vendor-independent solution, XPhone can be easily added to the existing infrastructure: Modern UC functions such as softphone can thus be used directly without replacing the entire telephone system.
  • Less work, more flow: XPhone dovetails with SAP, Microsoft Dynamics, Salesforce & Co. This means that all relevant information can be displayed via a dashboard directly when a call is received. Employees can also access the data from the home office or mobile via the XPhone app, while the data is always securely stored on the company's own server.

Solution for the customer

  • New Work scenarios can be perfectly mapped with XPhone.
  • Presence matching with Microsoft Teams: XPhone ensures that no call disrupts your video meeting. The presence status of both solutions is reliably synchronized so that for example the voicemail is activated automatically during a video meeting.
  • Thanks to the integrated hotline management, queues can also be managed easily from the home office. This ensures greater flexibility and optimum availability.
  • With the help of the softphone in the mobile app, employees can make calls worldwide in the WLAN under their office number. This allows for massive cost savings.
  • Thanks to intelligent presence management, employees always know which colleague is available at any given moment, who is in a meeting, or who is not at his/her desk.
DIGITAL X LOCATION