Vonage

Megatrends are thematic areas that present changes and currents within the industry and steer strong trends in different directions.

DIGITAL X 2024 offers 4 districts as venues for the presentations. The Stadtgarten, Friesenviertel, Mediapark and the Belgisches Viertel.

Vonage, a global cloud communications leader, helps businesses accelerate digital transformation. Vonage's Communications Platform is fully programmable and allows for integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform, enabling companies to transform how they communicate and operate from the office or remotely - providing the flexibility required to create meaningful engagements. Vonage is a wholly-owned subsidiary of Ericsson (NASDAQ: ERIC).

This is what you can expect at DIGITAL X

Visit the Vonage booth in the MediaPark B2B Portfolio Brandhouse to experience and learn more about how communications and network APIs can enhance customer experience and enable businesses to quickly build faster, more direct and personal connections to their end-customers or employees, all within their existing devices or systems. Request branded swag through an intelligent, interactive demo of what APIs can do for your customer engagement.

And be sure to check the event agenda so you don’t miss the opportunity to see Vonage executives Rory Read, CEO; Savinay Berry, EVP Product and Engineering; and Seckin Arikan, Head of Global Network Platform Go-To-Market live in two sessions on the Magenta Stage, explaining how APIs can help you build more intelligent, intuitive customer engagements across multiple channels.

What makes the product unique

The Vonage Communications Platform comprises unified communications, contact center, and conversational commerce applications and Communications APIs - including video, voice, messaging and more. This makes Vonage uniquely positioned to help businesses power their cloud communications as they undergo their digital transformations for better connections, conversations and engagements.  

Together, Vonage and Ericsson are leading the development of a global network platform for open innovation. Ericsson’s 5G capabilities, network leadership and engineering scale together with Vonage's knowledge and leadership in cloud communications puts the power of the network at the fingertips of developers to capture new market opportunities and advanced use cases by exposing new capabilities to developers from within the 5G network.

Solution for the customer

Everything is changing. The convergence of internet, mobility, cloud and powerful 5G networks combined with programmable APIs is driving rapid acceleration in digital transformation and how businesses engage. As this transformation continues, transactions and notifications will move to two-way conversations and then to 360 degree immersive engagement. Enterprises need access to tools that deliver value to customers and the technology to connect and engage in new and groundbreaking ways - and that’s what the Vonage Communications Platform can provide. And, as customer expectations continue to evolve, the brands that deliver truly memorable and personalized experiences will see an increase in customer loyalty and stay a step ahead of the competition. With Vonage, businesses can quickly and easily build secure, reliable and innovative experiences across industries and across the world.