Omilia

DIGITAL X 2024 offers 4 districts as venues for the presentations. The Stadtgarten, Friesenviertel, Mediapark and the Belgisches Viertel.

Omilia is a Conversational AI pioneer, delivering the highest quality, automated voice and chat solutions for Customer Service. Omilia owns and provides state-of-the-art technology in Conversational AI, enabling clients to improve their customer experience, shorten response times, and reduce costs. The Omilia Cloud Platform offering allows businesses to effortlessly identify, authenticate, and serve customers with ready-to-go integrations, across any channel, and pre-built solutions trained for specific use cases.

What you can expect at DIGITAL X

Omilia will showcase cutting-edge Conversational AI solutions that revolutionize customer service automation. Attendees can expect live demos illustrating real-time interactions between callers and the AI system, highlighting backend processes that achieve an impressive 96% accuracy in delivering human-like responses. Omilia's stand at Hallmackenreuther will also feature success stories from leading brands that have successfully implemented Conversational AI technology. Beyond demos, Omilia will offer deep dives into the business benefits of AI, discuss common pain points, and provide personalized insights on how their solutions can streamline operations, enhance customer experiences, and drive efficiency. 

Omilia is a Conversational AI pioneer, delivering the highest quality, automated voice and chat solutions for Customer Service. Omilia owns and provides state-of-the-art technology in Conversational AI, enabling clients to improve their customer experience, shorten response times, and reduce costs. The Omilia Cloud Platform offering allows businesses to effortlessly identify, authenticate, and serve customers with ready-to-go integrations, across any channel, and pre-built solutions trained for specific use cases.

Solution for the customer

Omilia will showcase cutting-edge Conversational AI solutions that revolutionize customer service automation. Attendees can expect live demos illustrating real-time interactions between callers and the AI system, highlighting backend processes that achieve an impressive 96% accuracy in delivering human-like responses. Omilia's stand at Hallmackenreuther will also feature success stories from leading brands that have successfully implemented Conversational AI technology. Beyond demos, Omilia will offer deep dives into the business benefits of AI, discuss common pain points, and provide personalized insights on how their solutions can streamline operations, enhance customer experiences, and drive efficiency.