Anja Leopold

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Focus Edition AI
Speaker
Anja Leopold

Head of OSNow | operational services GmbH & Co.KG

Enterprise Applications

Automation

Anja Leopold is an expert in Enterprise Service Management and ServiceNow. She manages the ServiceNow business at operational services and supports companies in developing digital and efficient service processes. With extensive experience in ESM, ITSM and business service management, she drives innovation and actively shapes digital change in companies.

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Focus Topics

The Focus Topics form the thematic core of the DIGITAL X Focus Edition AI – with a clear view of the opportunities and relevant challenges for companies: digital business and artificial intelligence. The speaker's focus is:

My sessions

My sessions at DIGITAL X.

Masterclass Artificial intelligence

Der Aufstieg der KI-Agenten

11:30-12:15

Raum D | Level 1

ServiceNow makes intelligent AI agents practical - for safer, more efficient IT processes. Our AI platform connects people, data and workflows centrally. Customers such as Deutsche Telekom and Bayer are already using it successfully. Together with T-Systems, we offer data-sovereign solutions from the T Cloud. Experience Agentic AI live - e.g. in HR or customer service.