KI im Kultur-Check: Unser nachhaltiger Weg, Produkt-Chatbots im Unternehmen zu etablieren

How do you successfully bring an AI-based chatbot into a company – without the hype, but with real substance? In this session, we provide exclusive insights into our internal chatbot project: from the initial idea and technical decisions to real lessons learned. An honest experience report that shows what works, what tends to be underestimated, and how chatbots can be meaningfully integrated into support and product processes.