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Salesforce

Salesforce

Sustainability
Cloud Computing
Enterprise Applications
Data Analysis & Big Data
Automation

Salesforce is the world’s leading provider of CRM solutions. The cloud-based platform connects sales, service, marketing, and commerce to help companies deliver personalized, efficient, and scalable customer experiences. With innovative features, AI-driven workflows, and high flexibility, Salesforce drives sustainable growth and digital transformation.

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Our Focus Topics

Our focus topics form the thematic core of the DIGITAL X Focus Edition AI – with a clear view of the relevant challenges and opportunities for companies: digital business and artificial intelligence.

About the company

With its Customer 360 platform, Salesforce provides a complete view of customer data and enables businesses to manage every touchpoint along the customer journey. The integration of artificial intelligence (Salesforce Einstein), automation, and real-time data unlocks a new level of personalized engagement. Industry-specific solutions, flexible customization, and a vast ecosystem of apps and partners ensure that Salesforce creates value across all business sectors – from SMBs to global enterprises.

Sessions that inspire.

Our sessions at DIGITAL X.

Masterclass Digital Business

Vom legacy ERP in die Welt von Microsoft Business Central
13:30-14:15
Raum D | Level 1

Discover how to move from outdated legacy ERP systems to a modern, flexible, and future-ready solution with Microsoft Dynamics 365 Business Central. Learn how to streamline processes, break down silos, and take your business management to the next level – practical, clear, and with real added value.

Guided Tour Artificial intelligence

AI Engine Tour
10:45-11:30
Guided Tours Start

Guided Tour Artificial intelligence

AI Engine Tour
13:45-14:30
Guided Tours Start

Masterclass Digital Business

Double-Power Reloaded – Docusign IAM und Salesforce
13:00-13:45
Raum C | Level 1

Docusign – the pioneer in electronic signatures and Salesforce – the world’s leading CRM platform – are redefining process digitalization. In this masterclass, you'll discover how integrating both solutions enables true end-to-end process automation, eliminates media disruptions, and significantly reduces manual effort. From digital signatures and contract management to identity verification – streamline your workflows directly within Salesforce and take your speed, transparency, and compliance to the next level.

Masterclass Artificial intelligence

Mit Data Driven Sales die Vertriebs-Meisterschaft gewinnen
15:00-15:45
Raum C | Level 1

Discover how Salesforce transforms sales through data. This masterclass shows how smart analytics, AI, and real-time insights help you better understand customers, identify opportunities faster, and increase win rates – for greater efficiency, relevance, and long-term success.